Once I file a claim, what happens next?

Once a claim is filed, it is submitted to the City’s Insurance Carrier and an adjuster is assigned. The assigned adjuster will investigate each claim received and make a liability determination based upon the facts and evidence presented.

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1. How do I file a claim?
2. How do I obtain a claim form?
3. How long do I have to file a claim?
4. What if time has expired since the incident occurred?
5. What should I attach to the claim?
6. Can I have the repairs done or do I have to wait for the investigation to be concluded?
7. Once I file a claim, what happens next?
8. What do I do if my claim is denied?